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Privacy Policy

Link to German Version

Data protection at a glance

Protecting your personal data is very important to us. We process your personal data in accordance with the applicable data protection regulations, in particular the EU General Data Protection Regulation (GDPR).

We collect and process personal data only to the extent necessary to provide and improve our website askstella.ai and related services.

This privacy policy informs you in accordance with Art. 13 GDPR about the type, scope, and purpose of processing your personal data, as well as your rights.

1. Data controller

Woow Club GmbH
Kaiserdamm 87
14057 Berlin, Germany
Phone: +49 151 2307 3434
Email: sandro@askstella.ai

A data protection officer has not been appointed, as there is no legal requirement.

2. Hosting & server log files

This website is hosted by WPEngine. When you visit our website, certain information is automatically collected and stored in server log files:

  • Visited page

  • Date and time of access

  • Referrer URL

  • Browser type and version

  • Operating system

  • IP address

This data is used for system security and statistical purposes (Art. 6(1)(f) GDPR) and is not combined with other data sources.

3. SSL/TLS encryption

To ensure security and protect the transmission of confidential content, our website uses SSL/TLS encryption. You can recognize an encrypted connection by the “https://” prefix and the lock icon in your browser’s address bar.

4. Cookies

We use cookies to make our website user-friendly. Technically necessary cookies are set based on our legitimate interest (Art. 6(1)(f) GDPR). All other cookies (e.g., for analytics or marketing purposes) are only set with your explicit consent via our cookie banner powered by Hubspot (Art. 6(1)(a) GDPR).

You can manage or withdraw your consent at any time via the banner or your browser settings.

5. Contact and demo requests

If you contact us via a form or request a demo, we process the data you provide (e.g., name, email, message) to respond to your inquiry. Processing is based on Art. 6(1)(b) GDPR (pre-contractual measures) or, in the case of general inquiries, our legitimate interest (Art. 6(1)(f) GDPR).

6. Hubspot

We use Hubspot for:

  • Contact management

  • Form handling

  • Demo bookings

  • CRM & email communication

Provider:
HubSpot Ireland Limited
2nd Floor 30 North Wall Quay, Dublin 1, Ireland

Data processing is based on your consent (Art. 6(1)(a) GDPR) or to fulfill pre-contractual obligations (Art. 6(1)(b) GDPR). Data may be transferred to the USA. Adequate safeguards are ensured via standard contractual clauses pursuant to Art. 46 GDPR.

More information: https://legal.hubspot.com/privacy-policy

7. Embedded content: YouTube

We embed videos from YouTube (Google Ireland Limited) on our website. When a video is played, a connection is established with YouTube’s servers, and they may receive information about your visit.

If you are logged into your YouTube account, your browsing behavior may be linked to your profile.

Privacy Policy: https://policies.google.com/privacy

8. Future use of Google Analytics & Tag Manager

We may use Google Analytics and Google Tag Manager in the future. These services will only be activated with your consent (Art. 6(1)(a) GDPR).

Anonymized IP addresses may be transmitted to servers in the USA. Data transfers are secured through standard contractual clauses (Art. 46 GDPR).

9. Customer logins (dashboard access)

Employees of our customers can register on our site to access a secure dashboard. We process the data entered during registration (e.g., name, email, company) to provide this access.

Processing is based on Art. 6(1)(b) GDPR. Data is deleted as soon as the account is deactivated unless legal retention obligations apply.

10. Your rights

You have the following rights under the GDPR:

  • Right of access (Art. 15)

  • Right to rectification (Art. 16)

  • Right to erasure (Art. 17)

  • Right to restriction of processing (Art. 18)

  • Right to data portability (Art. 20)

  • Right to object (Art. 21)

  • Right to withdraw consent (Art. 7(3))

  • Right to lodge a complaint with a supervisory authority (Art. 77)

The relevant supervisory authority for us is the Berlin Commissioner for Data Protection:
https://www.datenschutz-berlin.de/

11. Updates

We may update this privacy policy from time to time to comply with legal requirements or reflect changes to our services. The current version is always available on our website.